622 Mumbles Road, Swansea, Swansea, SA3 4EA, United Kingdom
Frequently Asked Questions
Please reach us at louise@craftsea.co.uk if you cannot find an answer to your question.
We take a £20 booking fee for all of our table bookings. This secures your table for the date and time you have chosen. At your painting session you will choose a piece of pottery from our in studio range. Prices of pottery start at £5 and go up to £40+. We charge for the pottery painted minus the deposit paid.
Yes, we are happy to accept walk-ins but please note we do book up in advance of weekends and school holidays. We recommend making a booking to avoid disappointment.
There is no limit to how many pieces you can paint other than the time slot you have to paint within. Our daytime painting sessions are 90 minutes long, late night sessions are 2.5 hours long.
Prices of pottery start at £5 and go up to £40+. We charge for the pottery painted minus the deposit paid. Our general range of pottery and prices can be viewed HERE
No, we run through how to use our specialist underglaze paints and tools that you can use to decorate your ceramic items at the beginning of your session. We are always available for you to ask questions throughout your painting session. Our aim is to give you enough information for you to enjoy painting in our studio and produce a piece that you can be happy with.
If we have availability, on the occasion that a painter is not finished within their session we can allow them more time to complete their piece. Where this is not possible, we are happy for them to come back on another date.
We have lots of example pieces painted up in the studio. Check our Social Media pages where we post lots of items that have been painted in the studio. We also love Pinterest for ideas!
Yes, we glaze and fire all our pieces in our studio so that all items such as mugs, plates and bowls can be used for food and drink. We DO NOT recommend that they go through the dishwasher and they CANNOT be used in the microwave.
They can be used outdoors but will suffer from damage from frost or extreme changes in temperature.
Yes, we use Royal Mail Tracked 48 with a signature service. We charge the postage price plus £2 packaging fee.
Our most popular items to paint are mugs, plates, bowls and animals.
Our turn around time is typically between 7 and 14 days, varying on where we are in the year (School holidays, Christmas etc). All pottery in the studio has to be dried before and after glazing before being fired.
The failure rate in the this hand made pottery is 3% and on occasion a piece will not turn out the way it is expected. When this happens we will offer you a free repeat session to repaint your item or refund as appropriate.
Baby Prints
All our underglaze paints are child safe, water based, vegan, non toxic under glazes and they are washable too. For our dark paint colours we don't recommend leaving paint on the item overnight but get it straight in the wash when you get home!
It is very difficult to obtain a good baby hand print until the age of approximately 12 to 18 months because babies tend to keep their hands very tightly closed. Footprints are just as good!
We are happy to help take baby prints whether you have booked a baby print of at table painting session.
We give every customer a thorough demonstration before they start decorating or provide technique instructions in our pottery boxes. We can add writing to any piece, our charge for addition of writing and artwork starts at £5.
We add the date under pieces painted in the studio and baby print items as a standard at no extra charge.
Craftsea
622 Mumbles Road, Swansea, SA3 4EA, United Kingdom
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